Terms & Conditions Skybet — Platform Usage Guidelines for Malaysian Players

1. Acceptance of Skybet's Terms of Use

These Terms & Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and Skybet ("Platform", "we", "us"). This document governs your access to and use of the website, mobile application and all services provided by Skybet at skybet-app.net.

By accessing or using any part of the Skybet platform — including registering an account, making a deposit, playing games, placing bets on sporting events or contacting our support team — you are deemed to have read, understood and agreed to be bound by these Terms and our Privacy Policy, which forms part of this agreement.

Skybet reserves the right to update or modify these Terms at any time. Changes take effect upon publication on the platform. Your continued use of Skybet following any changes constitutes acceptance of the updated terms. It is your responsibility to review this page periodically.

2. Eligibility to Become a Skybet Member

To register and use Skybet's services, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration. Skybet strictly prohibits participation by any underage individual.
• Hold a valid Malaysian identity card (MyKad) or passport as proof of identity.
• You must have an active Malaysian phone number for account verification and communication purposes.
• Not appearing on any self-exclusion list imposed by Skybet or any relevant regulatory body.
• Not using the Skybet platform on behalf of another person or business entity — accounts are for personal use only.
• Understanding that online betting may carry different legal implications depending on your location, and that you are responsible for complying with all applicable local laws.

Skybet reserves the right to request additional verification documents at any time as part of our Know Your Customer (KYC) process. Failure to provide the required documents within the stipulated timeframe may result in a temporary restriction or closure of your account.

3. Registration & Account Management

Each individual is only permitted to hold one account only at Skybet. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of existing balances.

• You are responsible for ensuring that all information provided during registration is accurate, complete and up to date. Providing false or misleading information constitutes a serious breach of these Terms.
• Your account password is confidential and is entirely your responsibility. Skybet will never ask for your password via email, SMS or phone.
• If you suspect that your account has been accessed without authorisation, contact the Skybet support team immediately at support@skybet-app.net.
• Skybet recommends enabling two-factor authentication (2FA) for stronger account protection.

4. Deposits, Withdrawals & Financial Transactions

All financial transactions at Skybet are conducted in Malaysian Ringgit (RM). Our platform supports the following most popular digital payment methods in Malaysia:

• Deposits must be made from an account registered in your own name. Skybet does not accept third-party deposits.
• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your Skybet account.
• Skybet reserves the right to request verification documents before processing withdrawals exceeding RM 5,000, to ensure transaction security.
• Any attempt to reverse a deposit (chargeback) through your bank or payment provider without first contacting Skybet will be treated as fraud and may result in legal action.
• Skybet does not charge fees for standard deposits or withdrawals. However, third-party payment providers may impose their own charges, which are beyond Skybet's control.

5. Bonuses, Promotions & Wagering Requirements

Skybet offers a range of bonuses and promotions to new and existing members, including a Welcome Bonus, weekly cashback, reload bonuses and seasonal promotions. All bonuses are subject to the following terms:

• Wagering Requirements: All bonuses must be wagered the number of times specified in the relevant promotion's terms before any withdrawal can be made. Skybet's standard wagering requirement for bonuses ranges from 15x to 30x the bonus amount, depending on the promotion type.
• Validity Period: All bonuses have a set validity period. Any bonus not used within this period will expire automatically with no compensation.
• Bonus Betting Limit: While a bonus is active in your account, the maximum stake per single bet is RM 50 or 10% of the bonus value, whichever is lower.
• Excluded Games: Certain games may not be eligible to contribute towards bonus wagering requirements. A full list of excluded games is stated in the relevant promotion's terms.
• Skybet reserves the right to withdraw any bonus where there is evidence of misuse, fraud or any attempt to exploit the platform's bonus system.

For full details on all current bonus offers, visit the Welcome Bonus page.

6. Live Sports Betting Rules

Skybet's Live Match section offers in-play betting on football (Malaysia Super League, EPL, and major world leagues), badminton, cricket, MPL Malaysia esports, and over 25 other sports. The following rules apply:

• Bets Submitted: All bets accepted by the Skybet system are final. No cancellations are permitted once a bet has been submitted and confirmed by the system, except in cases of verifiable technical error.
• Changing Odds: In live betting, odds may change between the time you click "Submit" and the time the system receives your bet. If the odds shift beyond the set threshold, you will be given the option to accept the new odds or cancel your bet.
• Match Interruptions & Suspensions: If a match is postponed or cancelled before the outcome of the wagered market is determined, all bets will be returned to your account at odds of 1.0.
• Cash Out: The Cash Out feature is available for most live match markets. Cash Out values are determined by the Skybet system based on current odds and are final once you accept the offer.
• Bet Limit: The minimum bet is RM 1, and the maximum varies by sport and market — from RM 5,000 for local leagues to RM 50,000 for major international matches.

7. Live Casino & Gaming Rules

Skybet Live Casino features baccarat, blackjack, roulette and other live table games broadcast in real time. The following general rules apply to all casino games:

• All Skybet Live Casino game outcomes are determined fairly by professionally trained dealers and broadcast live from independently audited studios.
• In the event of an internet disconnection during gameplay, the outcome recorded by the Skybet system is final and binding.
• Skybet uses a Random Number Generator (RNG) certified by an independent body for all slots and digital table games to ensure the fairness of every round.
• Casino games may not be playable using bonus funds in certain circumstances — please refer to the relevant bonus terms for further details.
• Betting limits for each Skybet Live Casino table are as displayed on the table interface before you join a game.

8. Prohibited Conduct on Skybet

The following actions are strictly prohibited on the Skybet platform and may result in immediate account closure and forfeiture of all balances:

• Fraud, manipulation, or any attempt to exploit technical vulnerabilities within the Skybet system.
• Use of bots, automated scripts, artificial intelligence, or any other tools to automate betting or gameplay without Skybet's written consent.
• Money laundering — Skybet cooperates fully with Malaysian authorities in investigations related to financial crime.
• Colluding with other players to cheat the casino in Live Casino games.
• Bonus abuse through prohibited methods such as opening multiple accounts or using another person's credit card.
• Any action that disrupts other players' experience or the operation of the Skybet platform.

9. Account Suspension, Restrictions & Closure

Skybet reserves the right to suspend, restrict, or close any member's account under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Suspicious activity or usage patterns inconsistent with the account's normal behaviour.
• Requests from legitimate Malaysian legal authorities.
• Self-exclusion activated at the member's own request as part of Skybet's Responsible Gaming programme.

In the event of account closure due to a terms violation, Skybet reserves the right to forfeit any bonus balance in the account. Cash balances unrelated to fraudulent activity will be returned to the member upon completion of the investigation.

10. Skybet's Limitation of Liability

To the extent permitted by applicable Malaysian law, Skybet shall not be liable for:

• Any financial losses incurred as a result of betting or gaming decisions — Sports Betting and casino games carry an inherent risk of loss.
• Service disruptions caused by factors beyond Skybet's control, including internet outages, system maintenance, or force majeure events.
• The accuracy or completeness of match statistics and analytical information provided for informational purposes only.
• Actions by third parties, including payment providers, game providers, or other service providers working with Skybet.

Skybet's total liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the liability claim.

11. Privacy, Personal Data & PDPA Compliance

Skybet is committed to protecting the personal data of all members in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia. Full details on how we collect, process and store your data are set out in our separate Privacy Policy.

• Your personal data — including name, identification number, address, phone number, email, and transaction records — is collected solely for platform operations and legal compliance purposes.
• Skybet will not sell, rent or share your personal information with third parties for marketing purposes without your explicit consent.
• You have the right to access your personal data, request corrections to inaccurate information, and in certain circumstances, request the deletion of your data.
• All communications and transactions on Skybet are protected by 256-bit SSL encryption — the highest data security standard in the industry.

For full details on our privacy policy, visit the Privacy Policy.

12. Responsible Gaming at Skybet

Skybet believes betting and casino games are a form of entertainment — and healthy entertainment requires smart boundaries. We provide all members with the following Responsible Gaming tools:

• Deposit Limit: Set daily, weekly or monthly deposit limits that cannot be exceeded without a mandatory waiting period.
• Loss Limit: Set the maximum loss amount you are comfortable with over a defined period.
• Session Time Limit: Set a time limit for each gaming session — Skybet will notify you when your allocated time is about to expire.
• Self-Exclusion: Request a temporary or permanent account suspension — can be activated immediately via account settings or by contacting Skybet support.
• Self-Assessment Test: In-platform tools to help you assess whether your betting habits are within healthy limits.

If you or someone you know has a problem with gambling, contact Skybet's Responsible Gaming team at support@skybet-app.net or visit the Responsible Gaming to access support resources.

13. Amendments to Terms & Conditions

Skybet reserves the right to modify, update or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect upon being published on the Skybet platform.

• For material and significant amendments, Skybet will provide notice via email or in-platform notification at least 7 days before the changes take effect.
• Minor amendments relating to language corrections, clarifications or legal compliance may take effect immediately without prior notice.
• Your continued use of the Skybet platform after the effective date of any amendment constitutes your acceptance of the updated terms.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with applicable Malaysian law. Any dispute arising from or in connection with the use of the Skybet platform shall be resolved through the following dispute resolution mechanism:

• Step One: Contact the Skybet support team at support@skybet-app.net to resolve disputes directly. We are committed to resolving most issues within 48 working hours.
• Step Two: If a dispute cannot be resolved directly, it will be referred to an arbitration process administered by a jointly appointed arbitrator in accordance with Malaysia's Arbitration Act 2005.
• Malaysian court jurisdiction applies to any legal proceedings relating to the Skybet platform.

These Terms are written in Malay as the official language. In the event of any inconsistency between any other language version (if available) and this Malay version, the Malay version shall prevail.

Effective date: 1 January 2026. Any enquiries regarding these Terms & Conditions may be directed to the Skybet support team at support@skybet-app.net.